Claims Assistance

An insurance broker can save you time, money and worry. Just like an accountant or lawyer who provides you with professional advice, based on years of training and experience, a qualified broker can do the same with your insurance.

When arranging insurance, many people take shortcuts without seeking proper advice, understanding the fine print or considering whether they are getting value for money. Often they are disappointed when their insurance doesn’t come to the rescue.

Whether its home, farm, business, heavy motor or trade insurance brokers provide advice and assistance to make sure you are properly protected.

Using a broker doesn’t necessarily cost more. Often it costs less because brokers have knowledge of the insurance market and ability to negotiate competitive premiums on your behalf. A broker will also explain your policy and any special situations you need to watch out for. Furthermore, a broker is obliged to advise you of fees charged for services provided to you.

An insurance brokers foremost duty is to his or her client. An insurance broker works for you. That’s the reason.

Although we all make attempts to avoid losses, insurance is ultimately purchased for this very reason, and an insurance brokerage may be measured on the level of claims service in which they provide.

Ballarat Insurance Brokers have experienced claims staff within our office who will undertake the lodgement and administration of claims on behalf of all our clients. We strive to ensure that all claims are settled in a prompt and fair manner within the earliest possible time frame.

Below; Ballarat Insurance Brokers provide some information regarding what documentation is needed and how to handle a loss should you experience one. In all cases; we still strongly suggest that you contact us immediately to discuss with your account manager or our experienced claims team.